FAQ

Zadina

FAQ

Our Wholesale team will assess your application for a wholesale account. Once everything is verified we will grant access for you to view products and place orders online. In some circumstances we may need further documentation as proof of business in order for us to grant access.

Usually within 24-48 hours.

Your existing business should be trading in clothing or associated articles. If you are starting a new business please email us with your plans so we can assess viability. Also as we are an well established brand with resellers across many parts of the UK, US and Europe we may need to verify that there will be no clash with existing resellers. Further documentation may be requested.

If you are starting a new business please email us with your plans so we can assess viability and one of our team will be in touch

Pre Order items are back in stock no more than 2-3 weeks from the point of pre order. If there is a longer delay on any pre-order items we will notify you.

We accept ALL Major Debit and Credit Cards. Also bank transfer is an option in GBP, USD and EURO. Payment via Paypal is also available

You can cancel your order at anytime pre delivery. Let us know by email quoting your order number.

Please email us with any concerns and we will endeavor to accommodate any issues

If in stock then usually with 3 working days within the UK. Europe 5-7 working days. Rest of the World 10-12 working days.

Yes. Please contact us to discuss your buying plans as we do work with some large accounts who regularly place larger quantity orders pre-season and also in season. This is one of the benefits of working with us, we continue to manufacture and develop new styles through out the seasons ensuring our resellers are never short of stock.

Yes we work with a number of retailers who place contract orders with us requesting private label production. Please contact us for further info.

We have our manufacturing factories in the London, Ajman and Delhi. Different expertise in the different parts of the world.

We Audit all our production houses to ensure that they follow strict guidelines in terms of Health + Safety and Employee rights. Furthermore we source our fabrics and products through reputable suppliers.

Please contact us first to discuss as this may only be suitable on a case by case basis

Yes our showroom is based in East London and you are welcome to visit beforehand to discuss your buying plans with us.